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Privatumo strategija

Privacy Policy

1) Information on the Collection of Personal Data and Contact Details of the Controller

1.1

We are pleased that you are visiting our website and thank you for your interest. Below we inform you about how your personal data is handled when using our website. Personal data refers to all data with which you can be personally identified.

1.2

The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Valysse. The controller is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data.

1.3

For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the string “https://” and the lock symbol in your browser address bar.

2) Data Collection When Visiting Our Website

When you use our website purely for informational purposes, meaning if you do not register or otherwise provide information to us, we only collect data that your browser transmits to our server (so-called server log files).

When you visit our website, we collect the following data, which is technically necessary for us to display the website:

  • Visited website

  • Date and time at the moment of access

  • Amount of data sent in bytes

  • Source/referrer from which you came to the page

  • Browser used

  • Operating system used

  • IP address used (possibly in anonymized form)

Processing is carried out in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in improving the stability and functionality of our website.

The data will not be passed on or used in any other way. However, we reserve the right to review the server log files retrospectively if there are concrete indications of unlawful use.

3) Cookies

In order to make visiting our website attractive and enable the use of certain functions, we use cookies on various pages. Cookies are small text files that are stored on your device.

Some cookies we use are deleted after the end of the browser session (session cookies). Other cookies remain on your device and allow us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies).

If cookies are set, they collect and process certain user information such as:

  • Browser data

  • Location data

  • IP address values

Persistent cookies are automatically deleted after a predefined period, which may vary depending on the cookie.

Some cookies serve to simplify the ordering process by saving settings (e.g., remembering the contents of a shopping cart).

If personal data is processed by cookies implemented by us, processing takes place according to:

  • Art. 6(1)(b) GDPR for contract performance
    or

  • Art. 6(1)(f) GDPR for our legitimate interest in the best possible functionality of the website and a user-friendly design of the website visit.

We may also work with advertising partners who help make our online offer more interesting. In this case, cookies from partner companies (third-party cookies) may also be stored on your device when visiting our website.

If we cooperate with such advertising partners, you will be informed individually about the use of such cookies and the scope of the collected information.

You can configure your browser to:

  • be informed about the setting of cookies

  • decide individually whether to accept cookies

  • exclude the acceptance of cookies in certain cases or in general

Each browser manages cookie settings differently. Instructions can be found in the browser help menu.

Links to cookie settings:

Internet Explorer:
https://support.microsoft.com/help/17442/windows-internet-explorer-delete-manage-cookies

Firefox:
https://support.mozilla.org/en/kb/cookies-information-websites-store-on-your-computer

Chrome:
https://support.google.com/chrome/answer/95647

Safari:
https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Opera:
https://help.opera.com/en/latest/web-preferences/#cookies

Please note that if cookies are not accepted, the functionality of our website may be limited.

4) Contacting Us

When you contact us (e.g., via contact form or email), personal data is collected.

The data collected can be seen from the respective contact form.

This data is stored and used exclusively for:

  • responding to your request

  • contacting you

  • the associated technical administration

The legal basis is our legitimate interest in responding to your inquiry under Art. 6(1)(f) GDPR.

If your contact aims at concluding a contract, the additional legal basis is Art. 6(1)(b) GDPR.

Your data will be deleted after your request has been fully processed, provided there are no legal retention obligations.

5) Data Processing When Opening a Customer Account and for Contract Processing

According to Art. 6(1)(b) GDPR, personal data is also collected and processed when you provide it to us for:

  • performing a contract

  • opening a customer account

Which data is collected can be seen from the respective input forms.

You can delete your customer account at any time by sending a message to Valysse.

We store and use the data you provide to process the contract.

After the contract has been fully processed or your account deleted, your data will be blocked with regard to tax and commercial retention periods and deleted after these periods expire, unless you have expressly consented to further use.

6) Use of Your Data for Direct Marketing

6.1 Email Newsletter

If you subscribe to our email newsletter, we will regularly send you information about our offers.

The only mandatory information required to receive the newsletter is your email address.

Additional information is voluntary and used to address you personally.

We use the double opt-in procedure for newsletter subscriptions.

By activating the confirmation link, you give consent to the use of your personal data under Art. 6(1)(a) GDPR.

We also store:

  • IP address registered by your ISP

  • Date and time of subscription

You can unsubscribe from the newsletter at any time via the unsubscribe link in the newsletter or by contacting Valysse.

6.2 Newsletter to Existing Customers

If you provided your email address when purchasing goods or services, Valysse reserves the right to send you offers for similar products or services.

This is based on our legitimate interest in personalized direct advertising under Art. 6(1)(f) GDPR.

You may object to the use of your email address for advertising at any time.

7) Data Processing for Order Processing

7.1 Shipping and Payment

Your personal data will be shared with the transport company responsible for delivery if necessary.

Payment data will be transferred to the financial institution responsible for payment processing.

Legal basis: Art. 6(1)(b) GDPR.

7.2 Payment Service Providers

PayPal

Payments via PayPal are processed by:

PayPal (Europe) S.à r.l. et Cie, S.C.A.
22-24 Boulevard Royal
L-2449 Luxembourg

More information:
https://www.paypal.com/privacy

SOFORT

Payments via SOFORT are processed by:

SOFORT GmbH
Theresienhöhe 12
80339 Munich, Germany

SOFORT is part of the Klarna Group.

More information:
https://www.klarna.com/sofort/privacy-policy

8) Contact for Review Reminders

If you have explicitly consented, Valysse may send you a one-time email reminder to review your order.

Legal basis: Art. 6(1)(a) GDPR.

You may revoke this consent at any time.

9) Social Media Plugins

Our website uses social plugins from:

  • Facebook

  • Google+

  • Instagram

These plugins are integrated using the Shariff solution, meaning no direct connection to the platform servers occurs until you actively click the button.

More information:

Facebook: https://www.facebook.com/policy.php
Google: https://policies.google.com/privacy
Instagram: https://help.instagram.com/155833707900388

10) Online Marketing

10.1 DoubleClick by Google

This website uses DoubleClick by Google for online marketing.

More information:
https://policies.google.com/privacy

10.2 Google Ads Conversion Tracking

This website uses Google Ads conversion tracking.

Cookies expire after 30 days and do not identify users personally.

11) Web Analytics

Google Analytics (Universal Analytics)

This website uses Google Analytics, a web analytics service by Google LLC.

IP anonymization is enabled through the “_anonymizeIp()” function.

Browser plugin to opt out:
https://tools.google.com/dlpage/gaoptout

12) Retargeting / Remarketing

Facebook Pixel

This website uses the Facebook Pixel to measure advertising effectiveness.

Data may be stored and processed by Facebook according to its privacy policy.

Google Ads Remarketing

This website uses Google Ads Remarketing.

More information:
https://www.google.com/policies/technologies/ads/

13) Rights of the Data Subject

Under GDPR, you have the following rights:

  • Right of access (Art. 15 GDPR)

  • Right to rectification (Art. 16 GDPR)

  • Right to erasure (Art. 17 GDPR)

  • Right to restriction of processing (Art. 18 GDPR)

  • Right to data portability (Art. 20 GDPR)

  • Right to withdraw consent (Art. 7(3) GDPR)

  • Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)

14) Storage Duration of Personal Data

Personal data is stored only for as long as required by legal retention periods (e.g., tax or commercial law).

After these periods expire, the data will be routinely deleted unless it is still required for contract fulfillment or legal purposes.